RETURNS
If you are not satisfied with your purchased item, you can return it within 14 days of order's receipt to request a refund.Shipping cost related to your return are at client's expense.
FOLLOW THE INSTRUCTIONS
- Click on "Return your item" to start the return procedure
- We will send you an e-mail with instructions for shipping the package
- As soon as we check the status of the orders, we will send you an e-mail to inform you of the refund.
RETURN YOUR ITEM
INFO AND CONDITIONS
- You can change the size of your article returning it, then placing a new order.
- You can request a refund within 14 days of order's receipt.
- Make sure the item you return is in its original condition,
- According to your selected shipping service, the parcel may take several days to arrive in our warehouse.
- Once your return is checked over and meets the the conditions, we will send you an email to inform you about the refund.
- The refund will be issued with the same payment method used for the purchase of your order. Depending on your bank, it will take between 5 to 7 days.
- Shipping cost related to your return are at client's expense.
- Please return items at the address:
Premiata SRL
C/O Alisped
Via Fontanelle 37
62010 Morrovalle (MC) - ITALIA
