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DISCOVER THE NEW SS24 COLLECTION

RETURNS

If you are not satisfied with your purchased item, you can return it within 14 days of order's receipt to request a refund.Shipping cost related to your return are at client's expense.

FOLLOW THE INSTRUCTIONS

 

  • Click on "Return your item" to start the return procedure
  • We will send you an e-mail with instructions for shipping the package
  • As soon as we check the status of the orders, we will send you an e-mail to inform you of the refund.

 

RETURN YOUR ITEM

INFO AND CONDITIONS

  • You can change the size of your article returning it, then placing a new order.
  • You can request a refund within 14 days of order's receipt.
  • Make sure the item you return is in its original condition,
  • According to your selected shipping service, the parcel may take several days to arrive in our warehouse.
  • Once your return is checked over and meets the the conditions, we will send you an email to inform you about the refund.
  • The refund will be issued with the same payment method used for the purchase of your order. Depending on your bank, it will take between 5 to 7 days.
  • Shipping cost related to your return are at client's expense.
  • Please return items at the address: 
    Premiata SRL
    C/O Alisped
    Via Fontanelle 37
    62010 Morrovalle (MC) - ITALIA

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